Tag Archives: GreatCall

Recently, I had the chance to review the  compact, discreet, and GPS enabled 5Star Responder.  I should clarify it was actually set up for my daughter who is the one who used it but it gave me the peace of mind that mothers look for.  It actually came on a weekend that she was heading down to NYC to check out a grad school and stay with a girlfriend from college.  I felt a lot better knowing she had the 5Star Responder with her.  The 5Star Responder is a great device that  can prepare you for any unsafe or uncertain situation. Simply press the button anytime you need help and you’re connected to 5Star – or press and hold to connect to 9-1-1 directly. Conveniently attaches to your keychain, purse, backpack or other items.

What a relief to know that if she ever feels threatened, or if she thinks someone is following her she can access help with the touch of a button.  5Star is also great for seniors who live alone and for younger children when they are out with a group or their class, in case they get separated or worse.  You can never be too careful and what is it that they say; “an ounce of protection is worth a pound of cure.”  The 5 Star Responder is that ounce of protection that helps people and their loved ones breathe a bit easier.  We never want to think that it could be us or one of our family members that face a dangerous situation but in reality, it very well could be.  I really think this is a great product, perfect for college students who have to walk a lot on campus, especially at night.  It is truly better to have it and never need it, then to need it and not have it.  An ounce of protection is worth everything when it can prevent a tragedy.

Why Choose 5Star Urgent Response?

What if you could help protect those closest to you, or yourself, with the touch of a button? Now you can, with new 5Star Urgent Response™. At the press of a button, you will be connected to a skilled team of highly-trained Certified Response Agents. They will identify you and your location, can conference in family or friends, help dispatch 9-1-1 emergency services, access a nurse, or provide any additional assistance, if needed.

Reliable Nationwide Coverage

• 5Star™ works nationwide and provides you with access to help anytime, anywhere wireless coverage is available.
• Two way communications is powered by one of the nation’s largest and most reliable wireless networks.

Certified Response Agents

• Live, 100% U.S. based agents are available 24 hours a day, 7 days a week.
• Certified by the National Academies of Emergency Dispatch® and trained in CPR and other emergency protocols.
• Agents are equipped to handle a wide variety of situations and will remain on the line with you until your situation is resolved.

Enhanced Location Technology

• 5Star Agents utilize GPS technology, advanced location training and the “frequent locations” information in your Personal Profile to determine where a user is when they call.
• Online Locator Service for Responder customers enables authorized users to securely and privately find the device and/or family member atmygreatcall.com.

5Star and 9-1-1 Work Together

• Agents will identify and locate you, access your situation and then send the appropriate help.
• Agents are able to assist in dispatching 9-1-1 emergency services, can conference in family and friends, and will stay on the line with you until your situation is resolved.
• To connect directly to 9-1-1, Responder users simply press and hold the Responder Call Button down for five seconds while Jitterbug and Smartphone customers can dial 9-1-1.
• After a 9-1-1 call, a 5Star Agent will call to be sure your situation is resolved.

Your Personal Profile

• Contains comprehensive, personal details such as emergency contacts and medical conditions, which allow the Agent to assist you better in an urgent situation.
• Your profile is secured by an SAS 70 Type II certified data center, HIPAA compliant, and is only shared with first responders in the event of an emergency.
• The more information that you provide, the more prepared you will be in the event of an emergency.
• Whether it’s the contact information of a loved one, or important medical history, 5Star Agents will use this information to assist you quickly and safely.

5Star Includes Our Award Winning LiveNurse Free

• Unlimited mobile health advice from registered nurses 24 hours a day.
• Nurses available in English or Spanish, with no appointment necessary.

Multilingual Support

• Agents can provide translation support in over 100 languages.

Affordable – No Contract

• 5Star is just $14.99 a month with no contracts and no cancellation fees. Service for each additional device is only $8.99 a month.
• Get $10 off the $35 one-time Responder activation fee when you activate online.

What’s in the Box